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Tom Bihn: Products & Services

Tom Bihn sells excellent quality bags made of very durable material that are made to look stylish and lasts for years. Tom Bihn makes bags that are prefect for school, hiking, bicycling or carrying a laptop. Tom Bihn also makes dog leashes and bags for carrying dog supplies in.

Tom Bihn sells:

Tom Bihn: Company Background

Tom Bihn is an American based business that was founded in 1972 by Mr Tom Bihn. All of  Tom Bihn bags are made in their Seattle factory and made of the very best of material. Tom Bihn's head office is located in Seattle, Washington

Tom Bihn contact information:

  • Address: 4750A Ohio Avenue South, Seattle, Washington
  • Phone: +1 800-729-9607
  • Email:
Tom Bihn: Customer Feedback & Reviews

Customer reviews for Tom Bihn are almost all positive.

Positive customer reviews commented on:

  • Excellent quality bags
  • Bags last for years
  • Great selection
  • Good customer service

Negative customer reviews commented on:

  • Expensive

Some customer reviews were:

Tom Bihn makes the best bags!!  Believe the hype! I got the Aeronaut, the Swift, and my Co-Pilot is coming!!  Great products made in the US.

I love my Tom Bihn bag!  I bought the "Buzz" for a trip abroad last September and for my daily walking commute to work

The design of the bags is fantastic, you end up struck repeatedly by the degree of intelligence that goes into all of the little details.  On top of that, quality and durability is amazing.  I've been abusing my Ristretto for a year and a half, in cold Toronto winters (and hot Toronto summers!), and it still looks new.  Not a loose stitch, not a flawed piece of fabric, not a single shortcut taken.  

THE best bags...ever!~ Made here in Seattle.  Strong, stylish, great colour combos.  Available online, in Port Townsend or at the tiny shop in the factory in Sodo. 

Damn I love their stuff. Too bad it is expensive, but it is made right here in Seattle - you can see it being stitched. Always good designs with fantastic practicality. Opening hours are non-standard so you need to check the website.

Tom Bihn: Business Credibility & Trustworthiness

Tom Bihn is not accredited with the Better Business Bureau; however they do have a BBB rating of "A+". Their BBB file was opened in 2003. Over the last three years, there has been zero complaints filed against Tom Bihn with the Better Business Bureau. Tom Bihn is a very socially conscious company that has supporter over 60 different charities over their company's lifetime.

Tom Bihn: Website Popularity & Google Ranking

Tom Bihn website popularity:

  • Tom Bihn has a worldwide Alexa traffic rating of 205,165 out of 30 million websites.
  • Tom Bihn has an American Alexa traffic rating of 34,752
  • Tom Bihn has a Google pagerank of four out of ten.
  • The Tom Bihn site receives around 5,761 unique visitors daily, which account for 23,045 daily page views.
  • About 79% of the visitors to the Tom Bihn site are American.
Tom Bihn: Social Media Presence

Tom Bihn social media presence:

  • Tom Bihn can be followed on Facebook; they have 3,363 likes on Facebook. Tom Bihn usually updates their Facebook page several times a week.
  • Tom Bihn can be followed on Twitter; they have 3806 followers on Twitter and have posted 5295 tweets. Tom Bihn usually tweets daily.
  • Tom Bihn offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Tom Bihn is on Pinterest; they have pinned 319 items
  • Tom Bihn is on Flickr
  • Tom Bihn is on Google Plus
  • Tom Bihn has a blog customers can follow
Tom Bihn: Website Security & Safety

Tom Bihn is secured by GeoTrust and is tested daily by McAfee Secure. Tom Bihn uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Tom Bihn site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Tom Bihn: Pricing & Packages

Tom Bihn bags are sold at numerous stores. However, by shopping directly at the Tom Bihn site, shoppers will not only find the best selection of Tom Bihn merchandise, they will also save money. Tom Bihn sells their bags for less their other online stores that also sell Tom Bihn products.

Krebs Recycle Dog Leashes

  • Tom Bihn $15.00
  • Leading competitor: $15.99

Aeronaut Travel Bag

  • Tom Bihn $250.00
  • Leading competitor: $250.00

Tri-Star Travel Bag

  • Tom Bihn $280.00
  • Leading competitor: $336.00
Tom Bihn: Shipping Rates & Policies

Tom Bihn shipping rates and policies:

  • Tom Bihn ships throughout the United States and to numerous international locations
  • Tom Bihn ships to APO/FPO addresses for free
  • Most orders are shipped within 24 hours of the order being placed.

American shipping:

  • UPS Ground costs $10 and usually takes 1-5 business days to arrive 
  • UPS 3 Day Select costs $20 and up depending on order size and three business day to arrive.
  • UPS 2nd Day Air costs $22 and up depending on order size and takes two business day to arrive.
  • UPS Next Day Air costs $40 and up depending on order size and arrives the next day.
  • U.S.P.S. Priority Mail cost $6 and up depending on order size and is available for orders in Alaska, Hawaii and outlying U.S. Territories.

International shipping:

  • UPS International Expedited costs $30-$65 and up depending on order size and destination.
  • Flat Rate International Shipping: Canada - $30, UK/EU/Japan/Singapore - $45, Australia - $65.
Tom Bihn: Payment Methods Accepted

Tom Bihn accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Tom Bihn does not offer any alternative online payment options like Google Checkout, Amazon Payments, Bill Me Later or Paypal, nor do they accept money orders, wire transfers or checks of any kind.

Tom Bihn: Returns, Refunds & Exchange Policy

Tom Bihn return/refund policy:

  • Tom Bihn offers a 60 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to it being defective or Tom Bihn's error.

To make a return:

  • Customers should print off a return form that can be found on the Tom Bihn's site.

Returns should be sent to:

Attn: Returns
4750 A Ohio Ave S 
Seattle, WA 98134 

Tom Bihn: Product images & screenshots
Tom Bihn Coupons
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